With the support of the United Nations High Commissioner for Refugees (UNHCR), we provide supplementary services to individuals in vulnerable situations who benefit from international protection, refugees fleeing from Ukraine, and other beneficiaries in refugee-like situations. The project focuses on the capacity building of the national protection system and facilitating access to public services for those in need.
1. Supplementary Services for Vulnerable Refugees
The project provides targeted assistance to vulnerable refugees, including those experiencing mental health challenges, gender-based violence (GBV), exploitation, and discrimination. A key initiative within the project is the establishment of a low-threshold mental health and psychosocial support (MHPSS) service. Our goal is to form a team of experts—comprising psychologists, psychiatrists, special education professionals, and legal experts—that can flexibly respond to the specific needs of the target group.
2. Advocacy, Capacity Building, and Mentoring
Menedék engages in advocacy efforts to improve access to essential services for refugees and other affected individuals. We maintain regular dialogue with authorities, UNHCR, and local stakeholders to address systemic issues related to education, healthcare, and other essential services. Additionally, we provide capacity-building support through training and individual mentoring for partner organizations, grassroots initiatives, and other institutions and professionals working with the target group. This initiative fosters cooperation between civil society and governmental actors.
3. Pilot Project: Facilitation access to services
To address barriers to accessing healthcare, education, and other essential services, Menedék is testing an innovative municipal-level customer service model. This model includes intercultural mediation, interpretation services, and mentoring for local authorities. The pilot aims to reduce administrative obstacles and lay the groundwork for scaling up the model to other municipalities.